Refund policy

Refund Policy

Last Updated: [Date]

Thank you for using Kallaimarket. This Refund Policy explains how refunds are handled for purchases made through our platform.

1. Refund Eligibility

1.1 Digital Products: Due to the nature of digital products, we generally do not offer refunds for digital goods or services purchased on our platform. This includes but is not limited to downloadable software, digital content, subscriptions, or any other form of electronically delivered products.

1.2 Physical Products: For physical products, our refund policy may vary depending on the individual seller. Please refer to the specific product listing or contact the seller directly for information about the refund policy for physical items.

2. Exceptions

2.1 Defective or Damaged Products: If you receive a defective or damaged physical product, please contact the seller immediately. They may offer a replacement or refund based on their specific refund policy.

3. How to Request a Refund

3.1 If you believe you are eligible for a refund based on the seller's refund policy, please contact the seller directly to initiate the refund process. The contact information for the seller can usually be found in the order confirmation or on the product listing.

4. Chargebacks and Disputes

4.1 If you initiate a chargeback or dispute with your payment provider without first contacting the seller and requesting a refund, your account may be temporarily or permanently suspended, and you may be responsible for any fees incurred by us.

5. Contact Us

5.1 If you have any questions about our refund policy, please contact us at 7826034221.